Frequently Asked Questions
Everything you need to know about the NYAAYSAARTHI Legal OS.
Q.What is NYAAYSAARTHI?
A.NYAAYSAARTHI is a digital legal operating system for advocates. Each subscriber gets a private workspace called a chamber, where you manage matters, documents, hearings, drafting and legal research from first brief to final disposal.
Q.Who can use NYAAYSAARTHI?
A.Advocates, law firms, clerks and legal professionals working in district courts, High Courts and the Supreme Court. Your team joins your chamber under role-based access — Owner, Admin, Member or Viewer.
Q.What is a chamber?
A.A chamber is your firm's private workspace. All your matters, files, diary and team live inside it, walled off from every other subscriber. Your plan (Garuda, Aladdin, Uttam or Param) decides the chamber's storage, AI credits, matter limit and team size.
Q.What plans are available and what do they cost?
A.Garuda ₹499/month (5 GB, 50 AI credits, up to 25 matters, solo). Aladdin ₹1,499/month (25 GB, 200 credits, 100 matters, 3 team members), chosen as Civil or Criminal practice. Uttam ₹2,999/month (100 GB, 500 credits, unlimited matters, 10 members). Param ₹5,999/month (500 GB, 2,000 credits, unlimited everything, multi-chamber and API access). Yearly billing saves roughly two months.
Q.Is there a free trial?
A.Yes — every plan starts with a 3-day free trial. No card is required to begin, and you can cancel any time during the trial.
Q.What is the difference between ALADDIN Civil and ALADDIN Criminal?
A.Aladdin is offered as two specializations because civil and criminal district practice differ in workflow, documents, court stages and terminology. You pick Civil or Criminal at signup; the choice is shown throughout your chamber as "Aladdin - Civil" or "Aladdin - Criminal".
Q.Can I run more than one chamber?
A.Yes. One account can own several chambers — one per plan type, and Aladdin Civil and Criminal count as different types. Additional chambers are paid upfront with no trial. After login, if you own more than one, a chamber picker lets you choose which to enter; switching chambers means logging out and back in.
Q.What are AI credits and what uses them?
A.AI credits meter the work the assistant does for you. A chat question costs 1 credit, a case analysis or research or translation about 2, a legal draft about 3, and generating a full court draft about 5. Your plan refills its credit allowance every billing month.
Q.What happens if I run out of AI credits?
A.You can buy top-up credits at any time (about ₹5 per credit) from inside your chamber. Top-up credits must be used within the billing month they were bought — unused top-ups and your monthly allowance both reset at the start of each month.
Q.Does NYAAYSAARTHI provide legal advice?
A.No. It is a technology platform that assists with drafting, analysis and research. It does not replace professional legal judgment, and every draft or citation must be checked by the advocate before use or filing.
Q.How does the AI assistant work?
A.It summarises documents, drafts content, extracts timelines and flags risks, working only from the matter you point it at — it never reads across your other matters. It is an assistant, not a decision-maker, and everything it produces passes through the platform's governance layer before you see it.
Q.Can the AI generate legal citations?
A.No. The governance engine blocks unverified citations and inserts a clear placeholder instead, so the AI never invents case law. All citations must be supplied and verified by the advocate from trusted legal sources.
Q.Can I upload and manage all my case documents?
A.Yes. Each matter has a Record Room that accepts PDFs, Word files, images and audio, processed with OCR and transcription. Files can be up to 50 MB each; the AI reads text from the first 100 pages of a PDF. Viewers cannot upload — that needs Member role or above.
Q.Is my data secure?
A.Yes. We use encryption, role-based access controls, audit logs and document-integrity hashing. Every uploaded file is hashed and tracked so tampering is detectable.
Q.What is “Privileged Matter Mode”?
A.Marking a matter privileged restricts it beyond the normal chamber view, so only the people you assign can open it. It is meant for the most confidential cases where even chamber-wide visibility is too broad.
Q.Can my client see a matter without an account?
A.Yes. From inside a matter you can issue a room code; the client opens “Join Matter Room”, enters the code, and reads the case details, files and AI answers with no login. They cannot upload directly — instead you send them a one-time upload link with “Request Doc”. Note that if a guest uses the AI, it spends your chamber's credits.
Q.Can I track my client information?
A.The Clients module — a full client hub with profiles, matter history and contacts — is available on the Uttam and Param plans. On Garuda and Aladdin a matter still records a client name, but the dedicated Clients room is not included.
Q.How does the Dates Diary work?
A.It tracks hearings, filings and tasks, and reminds you before each one is due. Change a hearing date and the linked items move with it, and the people assigned to the matter are notified.
Q.Can multiple users work on the same case?
A.Yes. Invite your team into the chamber and assign them to matters. Role-based access — Owner, Admin, Member, Viewer — controls who can edit, upload or only read.
Q.Can I translate legal documents?
A.Yes. Documents and AI output can be translated across 12 Indian languages — Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi, Odia, Assamese and Urdu — while preserving legal meaning.
Q.What is the Law Library feature?
A.It bundles the eCourts lookups (CNR, case status, court orders, cause lists, caveat and process search) with judgment and section search from verified sources such as Indian Kanoon and official court sites, always with attribution. These lookups do not cost AI credits.
Q.What is the BNS/BNSS/BSA Library?
A.Structured access to the new Indian criminal codes — Bharatiya Nyaya Sanhita, Bharatiya Nagarik Suraksha Sanhita and Bharatiya Sakshya Adhiniyam — with exact official text, plain-language explanations, and a cross-reference to the old IPC/CrPC/Evidence Act sections.
Q.What if I need support?
A.Open the Chamber Guide from inside your workspace for step-by-step walkthroughs of every room, check the System Status page for service health, or email support@nyaaysaarthi.in. Found something broken? Use Report a Bug.
Still have questions?
Our legal-tech support team is ready to assist you with any technical or workflow-related queries.